This article covers the steps needed to install your Smart Keypad and set it up in the August App. You may be prompted to update the firmware on your lock before setup begins. Additional information about Firmware updates is available here.
Keypad Installation
What's In The Box
What You’ll Need
Determine Your Drill Bit Size
Step 1.Remove the keypad’s back panel.
Depress the tab on the back of the keypad to remove the back panel.
Important: You have the option to omit drilling the back panel into the wall, and only using the adhesive to install your Smart Keypad. If you are drilling into the wall, please follow steps 2 and 3.
Step 2. Mark holes in wall for drilling (optional).
Use your level to position the back panel on the wall. Take your ballpoint pen or one of the included screws and poke it firmly through the center of each of the two rubber feet. Then mark the holes. Do not drill through the rubber feet.
Step 3. Drill the holes (optional).
Use the drill bit size and type indicated in the drill bit chart. Drill holes in the two spots you marked with your pen.
Step 4. Add adhesive to the back of the keypad.
Peel off one side of the adhesive covering. Carefully place the adhesive on the rear side of the back panel.
Step 5. Attach back panel to the wall.
Firmly affix the back panel to the wall using the adhesive.Then take the two screws and screw them into the wall through the holes you created in the back panel.
Step 6. Attach keypad to the back panel.
Remove the battery tab from the inside of the keypad. Hook the top of the keypad onto the top of the back panel, rocking it down to the bottom until you hear a click.
Set up in the App
Step 7. Set up Keypad with the August app.
First, make sure your Keypad is pulsating red slowly. If you do not see a red pulsating light, please remove the back plate.
- If this is a brand new device, ensure you have removed the battery tab.
- If this is an existing unit, please ensure you are using a fresh set of standard AAA alkaline batteries and the batteries are making proper contact in the correct direction.
Please remove both batteries and insert them back in to ensure there are no obstructions.
Open the App and tap the upper left 3-bar option → choose the Set Up New Device option → Select Keypad.
Note: Please ensure you choose the correct lock you want to pair this Keypad with by tapping on the Lock Name.
The App will continue forward with the setup and update your Keypad's firmware if a newer one is available.
The App will instruct you to enter a code to complete the setup and to ensure the pairing was successful.