# How to Change a Device's Wi-Fi Network and/or Wi-Fi Password - Doorbell Cameras and Connect

> Changes to your network impact your August devices. For example, if your Internet provider changes or you replace your Wi-Fi modem, you will need to upd...

Source: https://support.august.com/en_us/how-to-change-a-device-s-wi-fi-network-SJCbFamxH

Last updated: 2021-01-15T15:07:30.443Z

Changes to your network impact your August devices. For example, if your Internet provider changes or you replace your Wi-Fi modem, you will need to update the network information, such as the password or network name, in order for your devices to continue working.

PLEASE NOTE: This information is only relevant to doorbell cameras and [August Connect](https://august.com/products/august-connect).

Select either iOS or Android (depending on your device) for information about updating Wi-Fi network and password.

[iOS](#) [Android](#)

## iOS

**For Doorbell Cams:** Go into the device’s settings within the app settings and select “Switch Wi-Fi networks”, which prompts you to physically reset the device. Follow in-app instructions for setup to connect to the updated Wi-Fi network.

**For August Connect:** Go into the device’s settings and select “Disconnect Device”. This action will remove the Connect from the network. Next, go into the sidebar menu and select “Set up a Device” to begin the process to setup the device again. Select the updated Wi-Fi network and enter the new password during the setup flow.

## Android

Our Android app does not currently have the ability to switch Wi-Fi networks within the app. In order to switch Wi-Fi networks, devices must be factory reset. Complete the following steps to restore your August Connect, Doorbell Camera, Doorbell Camera Pro, or August View to its factory settings:

1.  Open the August App and go to **House Settings**
2.  Select the Doorbell or August Connect **Settings** menu
3.  Scroll to **Factory Reset**
4.  Select **Reset Doorbell** or **Reset Connect**

This restores the device to its original settings and all current users will lose access to the device. If the device is a doorbell cam enrolled in August Video Recording subscription service, the action will also cancel the subscription and the paying user will receive a prorated refund.

PLEASE NOTE: It may take a few moments to complete this action. Please be patient to ensure the factory reset completes. If you leave the app during the factory reset, you will need to restart the process all over again.

##### Related Products:

*   [August Connect](https://august.com/products/august-connect)
*   [August View](https://august.com/products/august-view-wireless-doorbell-camera)
*   [Doorbell Cam Pro](https://august.com/products/august-doorbell-cam-pro)

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