# How to Reset Your Lock to its Factory Settings

> A factory reset erases all guest and owner data from your lock, restoring it back to its original, out-of-the-box settings. It also removes the lock fro...

Source: https://support.august.com/en_us/how-do-i-factory-reset-my-lock-BkH1D8y0uG

Last updated: 2021-01-15T15:04:08.042Z

A factory reset erases all guest and owner data from your lock, restoring it back to its original, out-of-the-box settings. It also removes the lock from any owner or guest keychains that it is affiliated with.

You do not need to be near your lock to reset it; however, you will need to have access to the lock in order to re-calibrate it. If there is a Keypad paired with the lock, the Keypad must be disconnected before factory resetting the lock. [This article](https://support.august.com/how-to-disconnect-a-smart-keypad-BJxJw8JC_M) provides instructions to disconnect a Keypad.

PLEASE NOTE: If you are upgrading your current August Smart Lock to a newer version, it's best to set up the new lock first before you factory reset the old one. This will allow you to add users from the Guest List to the new lock.

  

#### Factory reset instructions

Follow the steps below to perform a factory reset on your lock:

1.  On your phone, open the August App and go to the lock circle screen, which is the screen that shows you whether your door is locked or unlocked.
2.  Select the Settings menu (gear icon).
3.  Select the device you wish to reset.
4.  Scroll to factory reset.
5.  Select "Reset Lock".

These steps should restore your lock to its factory settings. 

If you attempt a factory reset when you’re not connected to Bluetooth, you will receive a "Trouble Connecting to Lock" notification. If possible, try factory resetting the next time you are in Bluetooth range. If you have moved and you are unable to factory reset while in Bluetooth range of the lock, select "Reset Anyway" when you receive the notification.

  

#### Pre-Owned Devices

If you are not the original lock owner because you acquired a previously-owned Smart Lock, information about resetting the device is available [in this article](https://support.august.com/august-smart-lock-factory-reset-not-current-owner-rkXleDLyAuf).

  

#### Other Devices

Steps to factory reset other August devices are slightly different. Visit the articles linked below for reboot or reset instructions for other devices:

*   [August Smart Keypad FAQ](https://support.august.com/august-smart-keypad-faq-S17A8UJ0uf)
*   [August Connect FAQ](https://support.august.com/august-connect-faq-BylGvUyA_G)
*   [How to Reboot and How to Reset August Doorbell Cameras](https://support.august.com/how-to-reboot-and-how-to-reset-august-doorbell-cameras-BJ_Np3AyH)
*   [Factory Resetting a Previously Owned August Device](https://support.august.com/august-smart-lock-factory-reset-not-current-owner-rkXleDLyAuf)

##### Related Products:

*   [Wi-Fi Smart Lock](https://august.com/products/august-wifi-smart-lock)
*   [Smart Lock Pro](https://august.com/products/august-smart-lock-pro-connect)
*   [August Smart Lock](https://august.com/products/august-smart-lock-connect)

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