# How to Install: Doorbell Cam Pro > This guide provides installation steps for August Doorbell Cam Pro. If you are looking for a professional installation, you can get help installing yo... Source: https://support.august.com/en_us/doorbell-cam-pro-installation-guide-introduction-SkxxDUyCuM Last updated: 2021-11-12T00:21:13.861Z This guide provides installation steps for August Doorbell Cam Pro.  If you are looking for a professional installation, you can get help installing your new Doorbell Cam Pro from an [August Expert.](https://support.august.com/professional-installers-BJVALI1AOf) ### Before You Begin #### Check Doorbell Chime Type If your existing doorbell has a speaker, it's a digital chime. If it has a mechanical mechanism (usually in the form of two pistons that strike metallic keys), it's a compatible mechanical chime. You'll need to ensure that your doorbell is getting 16-24V from the transformer. [Read more about doorbell compatibility](https://august.kustomer.help/doorbell-cam-pro-chime-and-power-compatibility-ry0lwLkA_z) ![](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/faf66bae9a461eda139570e02c3f70ad.png) #### Optimize Your Wireless Connection For best performance, your Wi-Fi access point should be within 15-20ft of your door. Try to ensure that your Wi-Fi access point is on the same floor and as close to your Doorbell Cam as possible. If it is too far, the Doorbell Cam will not get a proper signal. Multiple stories or brick/stone walls within your home may also contribute to signal interference. [Read more about improving your Wi-Fi performance](https://august.kustomer.help/doorbell-cam-improving-your-wi-fi-signal-rkXg1DUJR_G) #### Be Aware of Your Installation Surface Surfaces such as brick, concrete, cement siding and stucco will require a masonry bit for drilling. Also note that certain surface types such as brick and stucco can cause Wi-Fi interference. Stucco, for example, usually contains metal mesh wiring which can dramatically reduce the strength of your Wi-Fi signal. #### Start With the Included USB Setup Dock The first step will be to set up your Doorbell Cam Pro using the included Setup Dock. Plug one end of the included USB cable into the Setup Dock, and the other end into a power source such as a computer or smartphone charger. Place your Doorbell Cam Pro onto the dock and press the Reset button on the back. to power it on. Begin setup of your Doorbell Cam Pro using the August mobile app. ![](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/86ebed2754f7e9a89e98f9b179ff2900.png) ### What's in the Box ![included with doorbell cam pro](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/1962a701d421878ca24730bec3dda565.png) ### What You'll Need ![](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/61981ee2d98234f501a0acc00be21ca2.png) Depending on your doorway configuration, you may need to use the included wedge for mounting. Select either Installation with the Mounting Plate or Installation with the Wedge to continue. [](#top-menu) [Installation with the Mounting Plate](#) [Installation with the Wedge](#) ## Installation with the Mounting Plate #### Step 1. Test current doorbell Confirm that your existing doorbell works by pressing it. This might sound obvious, but it never hurts to double check! The Doorbell Cam will only work properly when installed onto a working 12-24V wired doorbell system. ![test existing doorbell](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/3c5e3aaa60d33040b9a83ea4417a317d.png) #### Step 2. Turn off power Turn off the circuit breaker or fuse that your doorbell is connected to, then verify that the power has been turned off by pressing the doorbell button again—you should not hear your doorbell chime this time. ![turn off power to existing doorbell](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/f6e1f4aedb6a8f7ca7f354e79bb88a6a.png) #### Step 3. Remove current doorbell Loosen the screws holding your existing doorbell in place and gently remove it from the wall. Next, unfasten any wires attached to your existing doorbell. You should be left with two exposed wires coming from the wall. Remove any spare paint, adhesive or other debris near your doorbell so that your surface is as flat as possible. ![remove existing doorbell](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/43f0902944ecec3f788467a6afb16a52.png)![unscrew existing doorbell](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/2d7331d00f537612bac8800b5b57c9fb.png) ![leave wires hanging out of wall](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/238656be0b50eb34c3e87ee2ceba2f67.png) #### Step 4. Mark holes for drilling Take the mounting plate and hold it flat against the wall where you want to install your Doorbell Cam, using the built-in level to fine-tune its position. Take a pen and press it firmly into the center of the two holes in the spacer to mark the wall. ![](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/5ee68800beda5c62db3394f33ed6580b.png)![](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/f6c2c9b796d7c5fd19efd9becdbb60d5.png) #### Step 5. Drill holes Drill holes into the two spots you marked on your wall. Refer to the chart below for the proper drill bit size and installation type for your mounting surface. ![drill bit size and type](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/849ae42d7ef845653ad2fa2e2eb56be9.png) ![drill holes](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/7e15c89563a34b9473ed01207b23c204.png) #### Step 6. Screw mounting plate into the wall Firmly holding the mounting plate against the wall where you drilled holes, take the two 1” screws included in the box and screw the mounting plate into the holes you previously drilled using a Phillips screwdriver. ![screw mounting plate to wall](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/06a31362e80c39934d08ef18471d5baf.png) #### Step 7. Attach wires to terminals Loosen both of the screws on the gold wire connectors. Place one of the wires coming from your wall underneath one of the the screw terminals on the mounting plate and screw it in, securing the wire to the mounting plate. It will help to curve the wire, then hook it clockwise around the screw before tightening. Repeat for the other wire. ![loosen screws on wire connector](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/c7177b1484fd52d3868c80defc8c7176.png) ![place wire in connector](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/3142f9f13153f2f2d51780d86dd23c9d.png) ![tighten wire connector screws](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/27d006af9683333cac8690127ae9f72d.png) #### Step 8. Clean up excess wire Carefully push the connected wires back into the existing hole in your wall until there is very little slack in the wire. ![gently push wires down](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/dc5785728328198718ed43ba415e6b3c.png)![](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/e4cb5bb1b74c57a2e7ffa17f924fa34a.png) #### Step 9. Seal wall with putty Take the putty provided in the box and press it over and around the hole in your wall. The putty should lay flat against the wall and the hole should be completely covered to protect the inside of your wall. ![seal hole with putty](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/c53459995b4134c340d2ed26510a4188.png)![](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/7cf7ebdf37035adb6a88a2ab0dc926aa.png) #### Step 10. Slide unit onto mounting plate Place the Doorbell Cam onto the mounting plate, aligning the tabs at the bottom to the recesses at the bottom of the mounting plate, then sliding it down until it sits into place. ![mount the doorbell camera on the plate](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/fa673eac78143e58aed14c505783e1dd.png) ![](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/272b5e9bc6aa4710cfe5240de67a0d2d.png) #### Step 11. Turn power back on You can restore power to your doorbell at this point of the installation process. ![turn the power back on](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/487dca7880382617d2cef0542acfab37.png) #### Step 12. Test the doorbell Press the large circular button on the front of the device - if everything is wired correctly, you should hear your interior doorbell chime. ![test the doorbell camera](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/6a21e9158f5c64c8b63ccc51510c7202.png) #### Step 13. Tighten security screws (optional) If you would like to further secure your Doorbell Cam, use a small flathead screwdriver to tighten the small screws at the top of the doorbell. Gently rotate the screws clockwise until they stop turning, about ¼ turn. Your doorbell is now installed! ![secure the doorbell camera](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/1e16de69fd9bcae0046b97cec48fef10.png) ## Installation with the Wedge #### Step 1. Test current doorbell Confirm that your existing doorbell works by pressing it. This might sound obvious, but it never hurts to double check! August Doorbell Cam will only work properly when installed onto a working 12-24V wired doorbell system. ![test existing doorbell](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/fc4ad7b6ff9ef07754c65126ea4b3a3d.png) #### Step 2. Turn off power Turn off the circuit breaker or fuse that your doorbell is connected to, then verify that the power has been turned off by pressing the doorbell button again—you should not hear your doorbell chime this time. ![turn off power to existing doorbell](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/2244f807ac48e9e3157b5d140582d143.png) #### Step 3. Remove current doorbell Loosen the screws holding your existing doorbell in place and gently remove it from the wall. Next, unfasten any wires attached to your existing doorbell. You should be left with two exposed wires coming from the wall. Remove any excess paint, adhesive or other debris near your doorbell to ensure the surface is as flat as possible. ![remove existing doorbell](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/43f0902944ecec3f788467a6afb16a52.png)![unscrew existing doorbell](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/2d7331d00f537612bac8800b5b57c9fb.png)![leave wires hanging out of wall](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/238656be0b50eb34c3e87ee2ceba2f67.png) #### Step 4. Mark holes for drilling Take the wedge and hold it flat against the wall where you want to install your August Doorbell Cam. You can hold the mounting plate against the top of the wedge, using its built-in level to properly position the wedge. Take a pen and press it firmly into the center of the two holes in the wedge to mark the wall. ![level](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/f3dc429b9685efb8c9b0f3bb2c0ebcb9.png) ![mark holes for drilling](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/f47b8c6ecb2c9d666f8988611060ea86.png) #### Step 5. Drill holes Drill holes into the two spots you marked on your wall. Refer to the chart below for the proper drill bit size and installation type for your mounting surface. ![drill bit size and type](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/f1ee2aa8523db227c90e992ccac26910.png) ![drill holes](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/3e036cc373a637d4248a237ae28c8cee.png) #### Step 6. Screw wedge into the wall Firmly holding the wedge against the wall where you drilled holes, take the two 1” screws included in the box and screw the mounting plate into the holes you previously drilled using a Phillips screwdriver. ![screw mounting plate to wall](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/a18cdfc42ce363a365d0d6d59e1f9224.png) #### Step 7. Screw the mounting plate onto the wedge Place the mounting plate onto the wedge, the notches on the back will align it into place when positioned properly. Use the smaller machine screws to attach the mounting plate to the wedge. ![screw mounting plate to wall](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/5354ad0e5655a0c03a89b86013f4a4d5.png) #### Step 8. Attach wires to terminals Loosen both of the screws on the gold wire connectors. Place one of the wires coming from your wall underneath one of the the screw terminals on the mounting plate and screw it in, securing the wire to the mounting plate. It helps to curve the wire, then hook it clockwise around the screw before tightening. Repeat for the other wire. ![loosen screws on wire connector](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/3bfd5a59e3c31358c6ad65eb4102dfd4.png) ![place wire in connector](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/5b7ebcf37d43f12a0be64272cd2298c4.png) ![tighten wire connector screws](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/8b307f538f88337e3014f5323b9e5f3e.png) ![tighten wire connector screws](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/3e70eff8bb3ced317174ef9c1610d1b2.png) #### Step 9. Clean up excess wire Carefully push the connected wires back into the existing hole in your wall until there is very little slack in the wire. ![gently push wires down](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/47566fc56f18fd448010daf197c8f661.png)![](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/2d5ec03c913271fa19361b2b4eddbf37.png) #### Step 10. Seal wall with putty Take the putty provided in the box and press it over and around the hole in your wall. The putty should lay flat against the wall and the hole should be completely covered to protect the inside of your wall. ![seal hole with putty](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/50fa0aa5a033f3f63746a0f03088f0c8.png) #### Step 11. Slide unit onto mounting plate Place the Doorbell Cam onto the mounting plate, aligning the tabs at the bottom to the recesses at the bottom of the mounting plate, then sliding it down until it sits into place. ![mount the doorbell camera on the plate](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/80764f876ad6dcc466d9d5389938be3e.png) ![mount the doorbell camera on the plate](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/a306460f8b2cde530a1cce02241926d6.png) #### Step 12. Turn power back on You can restore power to your doorbell at this point of the installation process. ![](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/efb6db12153e09992be3012059964225.png) #### Step 13. Test the doorbell Press the large circular button on the front of the device - if everything is wired correctly, you should hear your interior doorbell chime. ![test the doorbell camera](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/8407714b6afc47da665b368efd71ae8f.png) #### Step 14. Tighten security screws (optional) If you would like to further secure your Doorbell Cam, use a small flathead screwdriver to tighten the small screws at the top of the doorbell. Gently rotate the screws clockwise until they stop turning, about ¼ turn. Your doorbell is now installed! ![secure the doorbell camera](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/b7fbbf5116a2588c68eca988fc976b91.png) ##### Documents: * [PDF Install Guide](http://in-app-installation-guides.s3-website-us-west-2.amazonaws.com/prod/installation/pdf/installation-guide-dbc-pro.pdf) ## Related Articles ##### Setting Up Your Doorbell Camera in the August App The following steps will help you configure the device to your August Smart Lock in the August App:Open the August AppFrom the menu in the top left corner of th...  [View more](https://support.august.com/setting-up-your-doorbell-cam-pro-r1xwLkRdf)   ##### Doorbell Cam FAQ This article provides the answers to some commonly requested information about the August Doorbell Cam and Doorbell Cam Pro. Find detailed information, such as...  [View more](https://support.august.com/doorbell-cam-faq-H1VA8UJAuM)   ##### Video Recording FAQ Video Recording is a video recording service for the Doorbell Cam that records activity at your front door. For information about subscription options, please s...  [View more](https://support.august.com/august-video-recording-and-motion-detection-faq-BJEvI1CdG)