# Doorbell Cam FAQ > This article provides the answers to some commonly requested information about the August Doorbell Cam and Doorbell Cam Pro. How do I install the Door... Source: https://support.august.com/en_us/doorbell-cam-faq-H1VA8UJAuM Last updated: 2021-02-24T00:05:45.174Z This article provides the answers to some commonly requested information about the August Doorbell Cam and Doorbell Cam Pro. ## How do I install the Doorbell Cam? The Doorbell Cam can be self-installed and replaces your existing, wired doorbell that has an analog chime. Review the [Doorbell Camera Installation Guides](https://support.august.com/august-doorbell-cam-installation-guides-HygxDLk0OM) for detailed instructions. ## How will I know if my existing doorbell is compatible? Most standard doorbells that are powered by electrical wires are compatible with the Doorbell Cam. You will need about 3" in clearance around your current doorbell to have enough room to install the August Doorbell Cam. Digital chimes are not compatible. You'll need to make sure that your doorbell has 16-24 volts of electricity to power the Doorbell Cam. ## Do I need any other August products in order to use the Doorbell Cam? No, the Doorbell Cam can operate as a standalone product; however, you will need to download the August App for iOS or Android to use your Doorbell Cam. [![link to app store](https://cdn.kustomerhostedcontent.com/media/5c910090d59ae9001aef1409/4c84a73b776b5e02905b5a7d1072f757.png)](https://apps.apple.com/us/app/august-home/id648730592) [![link to google play](https://cdn.kustomerhostedcontent.com/media/5c910090d59ae9001aef1409/bc8fc7d668dcc08cbcf7b485d86fa677.png)](https://play.google.com/store/apps/details?id=com.august.luna&hl=en_US) ## How many devices can an August Wi-Fi bridge be used for? A doorbell cam can be used as a Wi-Fi bridge for one Smart Lock. August Wi-Fi bridges are 1:1 just like Connect. ## Why Do I Need an August Wi-Fi Bridge if I Already Have a Bluetooth Enabled Device? An August Wi-Fi bridge is needed for remote operability and to receive alerts of events such as manual locking and unlocking, Auto-Lock and Keypad operations, when you’re away from home. An August Wi-Fi bridge is also needed for certain integrations such as Amazon Alexa and Google Home. Information about specific integrations is available [here](https://support.august.com/why-do-i-need-an-august-wi-fi-bridge--B1AgkQUMS). ## How do I reboot my Doorbell Cam manually? Visit [this article](https://support.august.com/how-to-reboot-and-how-to-reset-august-doorbell-cameras-BJ_Np3AyH) for instructions on rebooting your Doorbell Cam. ## How do I Update the Firmware on my Doorbell Camera? Firmware updates are released periodically to help improve the connection speed and reliability of your August doorbell camera. The firmware on your doorbell camera will update automatically whenever there is a new firmware update and there is no need to take any action provided the device is online. If you need to check the latest firmware update on your device, open the August App and go to House Settings. Select the doorbell camera from the listed devices to enter Doorbell Settings. Scroll through the settings menu to find information for the latest firmware update. ## What are the main features/capabilities of the Doorbell Cam? The Doorbell Cam allows you to see and speak with visitors at the door from wherever you are located. It is equipped with a one-way HD camera, low light vision, two-way audio and intelligent motion detection for enhanced peace of mind. You can view on-demand video live-stream, receive instant notifications when motion is detected, communicate via audio, and buzz visitors in via the August Smart Lock all through the August App. ## How does the Doorbell Cam integrate with other August products and August Access? If you have an August Smart Lock installed, you can directly buzz visitors or service providers in after receiving a notification of their arrival and seeing/speaking with them through the Doorbell Cam. ## Do I need to download a separate app for the Doorbell Cam? The Doorbell Cam operates through the existing August App for iOS or Android. ## What should I do if my doorbell camera will not livestream? In order to access the video livestream from your doorbell camera, your device must be online. The following steps may help if you experience difficulty streaming video from your doorbell: 1. Make sure that the doorbell camera is online. Check the status of the doorbell camera in the August App by navigating to the video camera at the bottom of the screen and selecting “Watch Live”. You will see a pop up notification if the doorbell is offline. 2. If the camera is not online, review [this article](https://support.august.com/doorbell-camera-is-offline-HkzVbHCWr) for troubleshooting steps 3. If the camera is online and it still won’t livestream, try rebooting the doorbell. Follow the steps in [this article](https://support.august.com/how-to-reboot-and-how-to-reset-august-doorbell-cameras-BJ_Np3AyH) for rebooting instructions 4. If you tried the steps above and the camera continues not to livestream, contact Support: [support@august.com](mailto:support@august.com) ## What are the main differences between the Doorbell Cam and Nest Cam or Dropcam? Doorbell Cam shows the outside of the home at your entryway while Nest Cam, Dropcam, and others are focused on the inside of the home. ## How does the Doorbell Cam differ from other outdoor cameras such as SkyBell? The August Doorbell Cam provides similar functionality to products such as SkyBell and Ring in a slim, attractive package. When paired with an August Smart Lock, the Doorbell Cam allows the homeowner to remotely unlock the door for visitors. This is something that no other product on the market offers currently. ## Does August Doorbell Cam have night vision? No, August Doorbell Cam uses an awesome low light camera for visibility at night. ##### Related Products: * [Doorbell Cam Pro](#) * [Doorbell Cam](#) ## Related Articles ##### Setting Up Your Doorbell Camera in the August App The following steps will help you configure the device to your August Smart Lock in the August App:Open the August AppFrom the menu in the top left corner of...  [View more](https://support.august.com/setting-up-your-doorbell-cam-pro-r1xwLkRdf)   ##### August Video Recording August Video Recording is a video recording service for August Doorbell Cam that records activity at your front door. For information about subscription opti...  [View more](https://support.august.com/august-video-recording-SkZZPU1COz)   ##### What is HindSight™ Video Recording? Hindsight™ is a feature designed to show you every event at your door, even before it happens. By keeping a small video buffer window at all times, the...  [View more](https://support.august.com/hindsighttm-video-recording-HyFgwIy0uf)