# Contact Us

> What product can we help you with today?      Locks              Wi-Fi Smart Lock           Smart Lock Pro           August Smart Lock (Gen 3)           Augu...

Source: https://support.august.com/en_us/contacting-august-support-rJeev8JAuf

Last updated: 2023-06-08T19:48:53.322Z

**❗ Have an urgent question?** Please call 844-284-8781 for 24/7 support. 

If you have a question unrelated to an existing product, please fill out this form for [Other Inquiries.](https://support.august.com/contact/other-H1Wgqge8v)

  

What product can we help you with today?

#### Locks

![](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/b0e234a8c31ba043a552a01d1e2e8879.png)

#### [Wi-Fi Smart Lock](https://support.august.com/contact/august-wi-fi-smart-lock-contact-form-Skg1PTwSv)

![](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/40ca779b7f3bcb8e34fcd876350a3ae2.png)

#### [Smart Lock Pro](https://support.august.com/contact/august-contact-form-H1oR2UBP)

![](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/253f3641dafa51f3c9daf5baf298eade.png)

#### [August Smart Lock (Gen 3)](https://support.august.com/contact/august-contact-form-H1oR2UBP)

![](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/f074f2b42801d1af5c6e8918d61e627d.png)

#### [August Smart Lock (Gen 2)](https://support.august.com/contact/august-contact-form-H1oR2UBP)

  

![](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/35a0da3292c2cecf0e1e934a4a5a8095.png)

#### [August Smart Lock (Gen 1)](https://support.august.com/contact/august-contact-form-H1oR2UBP)

  

#### Doorbell Cameras

![](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/5d9a134e84abaaa41b9cd7ca81206b03.png)

#### [August View](https://support.august.com/contact/august-view-ByjQYlxUv)

![](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/278f094e23e536d610fa1edc5165edd4.png)

#### [Doorbell Cam Pro](https://support.august.com/contact/august-doorbell-cam-gen-1-and-pro-rk_bKggIP)

![](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/24b5091686056217fba1e9f834190777.png)

#### [Doorbell Cam](https://support.august.com/contact/august-doorbell-cam-gen-1-and-pro-rk_bKggIP)

#### Accessories

![](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/1815fc761bc737452c4cfaefc1ecfa7c.png)

#### [August Smart Keypad](https://support.august.com/contact/august-smart-keypad-BkWdFggUw)

![](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/13e03f96a1c7ea0f38a46a3cfaa87114.png)

#### [Connect Wi-Fi Bridge](https://support.august.com/contact/august-connect-BJuIFxxIw)

#### Modules

![](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/f76c8a735ee4db8a2a655a608f081938.png)

#### [Connected by August](https://support.august.com/contact/connected-by-august-BJWX5glLv)

#### Other

![](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/25368d09ed3cf4079b8eecc1b659b39c.png)

####   

#### [Pre-Sales](https://support.august.com/contact/pre-sales-help-Byq5KxlIw)

  

#### [Order Help](https://support.august.com/contact/order-help-H1fntle8w)

  
  

  
  

  

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##### How Do I Request a Refund or Exchange if My Product is Under Warranty?

August has a 1 year warranty from the date of purchase on all August products purchased from August or from one of its authorized resellers or distributors. T...

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##### How to Factory Reset a Previously Owned August Device

August may need to assist you with a factory reset if you've acquired a previously-used August Device. Please contact our Support team at support@august.com an...

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