# Configuring Your SmartThings and August Accounts > We recommend using two separate mobile devices for the following steps: one for the SmartThings app; the other for the August App. Locks with Z-Wav... Source: https://support.august.com/en_us/configuring-your-smartthings-and-august-accounts-ByvLsuix8 Last updated: 2021-01-15T15:08:32.036Z We recommend using two separate mobile devices for the following steps: one for the SmartThings app; the other for the August App. [](#top-menu) [Locks with Z-Wave](#) [Locks with a Wi-Fi bridge](#) ## Connecting to a SmartThings Z-Wave Hub The following instructions are for the Generation 3 Smart Lock Pro. Begin the connection process by opening the SmartThings app 1. Open the August app. 2. Switch to the SmartThings app. _Do not close the August app._ 3. Select the **+** icon. 4. Select **Add Device**. 5. Select **By Brand**. 6. Select **August Home**. 7. Select **Door Locks**. 8. Select **August Z-Wave Lock**. 9. Wait for the "Get Started with your August Z-Wave Lock" scree then select **START**. 10. Choose a home and room on the **Select hub/room** page, or use the default. 11. Select **NEXT** in the lower right of the screen. 12. The following screen should inform you that the hub is in pairing mode. 13. Return to the August App without closing the SmartThings app. 14. In the August App, open the house for the associated lock. 15. Wait for the August App to connect to the lock over Bluetooth. 16. Select the gear icon at the bottom right. 17. Select the lock to open the full list of settings. 18. Select **Z-Wave Setup** in the Platform section. 19. On the Z-Wave setup screen select **Add to a Z-Wave Network**. 20. On the August Z-Wave setup screen, select **My hub is in inclusion mode**. 21. Accept the ALERT regarding the security warning. 22. Select **DONE** to close the Z-Wave setup screen and return to the settings screen for the lock in the August App. 23. Return to the SmartThings app and wait for it to complete setup. You may see a warning about the security protocol for your Z-Wave hub. For more information about Z-Wave security, please see: [Z-Wave Plus Security](https://support.august.com/z-wave-plus-security-H1NJvLy0Of). ### Troubleshooting Try the following troubleshooting steps if your August Smart Lock Pro stops responding in the SmartThings app: **Manually reboot your SmartThings hub** The following steps will manually reboot your SmartThings hub: 1. Unplug your SmartThings hub 2. Wait 2-3 minutes 3. Plug it back in and wait for it to fully reboot After completing the steps, the SmartThings hub should start up as normal ### **Make sure the firmware is updated on your SmartThings hub** If you have tried manually rebooting your SmartThings hub and your August Smart Lock Pro is still unresponsive, the firmware on the device may need an update. To update the firmware on your SmartThings hub: 1. Go to the [SmartThings Support website](https://support.smartthings.com/hc/en-us/articles/207316543-Is-my-Hub-s-firmware-up-to-date-) 2. Verify you’re operating on the latest firmware 3. Update your firmware if needed If you are having issues with the configuration above, disable SmartThings from Z-Wave (steps below) and follow the steps for the [SmartThings Integration using a Wi-Fi bridge](#top-menu) in the tab above. ### Disconnecting from a SmartThings Z-Wave Hub If you need to disconnect your August Account from a SmartThings Z-Wave hub, follow these steps:  Begin the disconnection process by opening the SmartThings app. 1. In the SmartThings app, select the lock from the "My Home" screen. 2. Select the 3 dot menu. 3. Select **Edit**. 4. Select **Delete device** at the bottom of the screen, then confirm the delete operation. 5. Open the August App. 6. Open the house with the associated lock that you would like to disconnect. 7. Select the gear icon at the bottom right. 8. Select the lock to open the full list of settings. 9. Select **Z-Wave Settings** in the Platform section. 10. Select **Remove Z-Wave Device**. 11. Select **My hub is in learn mode**. 12. Wait for the lock to be removed. For more information, see the SmartThings support article: [How to exclude Z-Wave devices](https://support.smartthings.com/hc/en-us/articles/200878314-How-to-exclude-Z-Wave-devices). For more information, see the SmartThings support article: [How to connect and configure new devices](https://support.smartthings.com/hc/en-us/articles/205956950-How-to-connect-and-configure-new-devices) ## Configuring Your SmartThings and August Accounts August Smart Locks and Connected by August Locks integrate directly with the SmartThings app without the need for a SmartThings hub. You will need an August Wi-Fi bridge for this configuration. Follow the steps below to pair August Account with your SmartThings account: 1. Open the **SmartThings app** and log in to your SmartThings account. 2. Select the **+** icon. 3. Select **Add device** 4. Select **August Home** 5. Select **Door locks** 6. Select "**August Smart Lock Pro (Z-Wave) with SmartThings Hub**" if you have an August Smart Lock Pro _without_ an August Connect Wi-Fi bridge. Otherwise, select "**Any August Smart Lock with August Connect Wi-Fi bridge**" 7. Sign in to your August account with your email and password 8. Verify your account with the code August sends to your phone number 9. Agree to allow SmartThings to operate and check the status of your smart lock This completes configuration of your SmartThings and August accounts. You should now be able to operate your Smart Lock without a SmartThings hub. PLEASE NOTE: SmartThings displays a subset of Lock events supported by the August App. Some operations, such as Keypad events, are not supported. ##### Related Products: * [Smart Locks](#) * [Connected by August](#) ## Related Articles ##### How to Set up Z-Wave on the August Smart Lock Pro To add the August Smart Lock Pro to your Z-Wave network, the lock must be set up and connected in the August App...  [View more](https://support.august.com/setting-up-z-wave-on-the-august-smart-lock-pro-S1Hxgw81CdM)   ##### What is Z-Wave Compatibility for August Smart Lock Pro? August is proud to be the first S2 Z-Wave Plus smart lock certified by the Z-Wave Alliance. By incorporating Z-Wave technology, you can now connect your Augu...  [View more](https://support.august.com/z-wave-compatibility-HJlwIJRdz)   ##### Z-Wave Plus Security The August Smart Lock Pro is a Z-Wave Plus certified device that leverages the latest S2 Security protocol. We care about the protection of your home’s technology...  [View more](https://support.august.com/z-wave-plus-security-H1NJvLy0Of)