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Installation

Doorbell Cam Operating Specs

Camera Angle: 120 Degree Angle Voltage Requirements: 16-24V AC Dimensions: 2.9" (H) x 2.9" (W) 0.9" (L) Device Weight: 14.1 oz. Certifications: FCC, IC, CE, BQB, WEEE, WFA, MFi Operating Temp: -13 to 122 F...

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Wrong Email or Phone Number Error Message

You always have two options for logging in to your account. If you're having trouble logging in with your phone number, try logging in with your email address instead. If you can't remember your passwo...

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Ordering August Outside North America

August products are available for order though www.august.com/store with shipping to the US and Canada. If you're outside the US and would like to order August products, you're in luck! Amazon is now shipping ...

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Doorbell Cam - Improving your Wi-Fi Signal

Many homes don’t have a strong Wi-Fi signal at the location of the doorbell. This is understandable; doorbells are usually located outside the home, with thick walls and a door between the doorbell and router. ...

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Doorbell Cam - Troubleshooting Power and Doorbell Compatibility

August Doorbell Cam supports 16-24v wired doorbells. If you are experiencing power-related issues with your Doorbell Cam, check the following: Make sure it is mounted correctly and connected to power. (If t...

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Doorbell Cam Software

You can find details on open-source and third party licenses associated with software/firmware used in the August Doorbell Cam here.

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Contacting August Support

August Support is open 7 days a week Weekdays: 6:30AM - 8PM Pacific Weekends: 9AM - 6PM Pacific We can be reached by clicking 'Contact Us' at the bottom of this page. For urgent needs, please call us at 844-2...

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What If My Device Isn't Supported?

A mobile phone that can receive SMS messages is required to set up an August account. Once an account has been created, the following non-mobile phone devices can be used to operate the August Smart Lock: ...

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Doorbell Cam Troubleshooting

Product Information Doorbell Cam FAQ Doorbell Cam Operating Specs HindSight™ Video Recording Installation and In-App Setup Doorbell Cam Installation Guide Setting Up Your Doorbell Cam (iOS), And...

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Rate us on Amazon

Would you like to let others know about your experience with August? Click the product below to leave us a rating on Amazon.

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