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General

Deadbolt Compatibility List

We have worked to test August on many different types of single cylinder deadbolts. Below is a list that we have tested. We are not currently compatible with Medeco, Mul-t-Lock or single sided deadbolts. If y...

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Lost Phone

If your phone has been lost or stolen, and you feel your August Smart Lock may be compromised as a result, you can log yourself out immediately (and disable your phone’s access to your lock) from the August app...

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Phone Compatibility

August devices are compatible with most iOS and Android phones supporting Bluetooth 4.0. Compatible iOS Devices August devices are compatible with the iPhone 5 and newer models ru...

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How to enable August on Stringify?

What is Stringify? Stringify enables two different services to respond to each other. For example, unlocking an August Smart Lock and subsequently turning on Philips Hue lights. What August products do I...

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August Smart Lock HomeKit Enabled FAQ

What is different about the August Smart Lock HomeKit Edition compared to the original version? It is enabled with Apple HomeKit and has an updated industrial design. Are there any design changes to the lock? ...

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August Access FAQ

What is August Access? August Access is a new service that provides secure, trusted home access via the August Smart Lock for top service providers, including repairs, shipping, cleaning, pet care, grocery, foo...

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Nest Cam FAQ

Q: Why can't I integrate my Nest Cam with my August account? A: Only the House Owner (the person who set up the lock), can integrate their August with Nest. Q: What do I need to set up the camera integ...

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What If I Lose My Phone

Unlike physical keys, August can be controlled virtually without the need to re-key your home deadbolt. In the event that your phone is lost or stolen, you can log-on to august.com/lostphone and remove access a...

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Airbnb Integration FAQ

How does Airbnb work with August? On behalf of the host, August can seamlessly manage guest access to Airbnb properties equipped with August Smart Lock. I am an Airbnb host. How do I set up my Airbnb property ...

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How to change your August Smart Lock batteries

This article will walk through changing the batteries on all models of August Smart Lock. NOTE: Your August Smart Lock has 4 AA batteries. Make sure to remove and replace all 4 batteries at the same time. Plea...

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