Doorbell Cam Installation - Installing With the Spacer
Note: This article includes instructions for installing the Doorbell Cam facing forward with the pre-attached spacer. You’ll have a few parts left over at the end of installation, including a few extra screws, spare dolphin connectors, the Doorbell Cam wedge, and the Smart Keypad spacer.
1. Test your existing doorbell.
Confirm that your existing doorbell works by pressing it. This might sound obvious, but it never hurts to double-check!
August Doorbell Cam will only work properly when installed onto a working 16-24 volt wired doorbell system.
2. Turn off power to doorbell.
Turn off the circuit breaker or fuse that your doorbell is connected to, then verify that the power has been turned off by pressing the doorbell button again—you should not hear your doorbell chime this time.
3. Remove your existing doorbell.
Loosen the screws holding your existing doorbell in place and gently remove the hardware from the wall. You will need to unfasten any wires attached to the existing doorbell before completely removing it.
Make sure you’ve removed any spare paint, adhesive or other debris near your doorbell so that your surface is as flat as possible.
Once your doorbell has been completely removed, you should be left with two exposed wires coming from the wall.
4. Mark the holes for drilling.
Take the spacer and hold it flat against the wall where you want to place your August Doorbell Cam—you’ll want to align it so that the large center hole sits over the existing wiring.
Make sure the level on the mounting plate is aligned, then take a pencil, ballpoint pen or marker and press it firmly into the center of each of the four holes in the spacer to mark the wall.
5. Drill the holes.
Drill holes into the four spots you marked on your surface.
Use the drill bit type and size given to you in the Installation Checklist. A full chart is provided below for reference.
6. (If required) Insert anchors into wall.
Some surface types require the use of anchors. Check the chart above and see if anchors are required for your surface type.
If required for your surface, take the four included anchors and use a hammer to gently tap them into the drilled holes.
7. Attach wiring using blue dolphin connectors.
Using your fingers, press the end of one of your existing doorbell wires (either doorbell wire is fine!) against one of the wires from the mounting plate. Make sure the wires are flush and pointing in the same direction.
Next, insert the two wires you’re holding into the wider opening of one of the dolphin connectors.
Using your pliers or a crimping tool, crimp the dolphin connector very hard, starting at the top of the connector and working your way down. Once the two wires are securely connected, repeat this process for the other two wires.
8. Apply duct seal putty.
A small bag of duct seal putty is included in your package. This is intended to protect the inside of your wall from the elements.
Tear open the small bag containing the duct seal putty. Press some or all of the putty over and around the hole in your wall that your wiring is coming out of, so that the putty is flat against the wall and the hole is completely covered.
9. Insert wiring into the spacer.
Carefully place the connected wires into the slots on the back of the spacer until the wiring sits completely flush inside.
10. Screw spacer into the wall.
While continuing to hold the wiring in place, firmly place the spacer over the holes you drilled into the wall.
Then take the four included 3/4” screws and screw them into the holes with a Phillips screwdriver.
11. Mount the Doorbell Cam.
Before you mount the Doorbell Cam, examine the front of the mounting plate and make sure the security screw is in the right place. If the screw is sticking out of the bottom of the mounting plate, use the included hex wrench to adjust it.
After you've checked the security screw, align the Doorbell Cam over the top lip of the mounting plate, then push the bottom firmly into the mounting plate until the Doorbell Cam is in place.
Note: There will be a small gap between the spacer and the back of the Doorbell Cam - this is by design.
12. Restore power to doorbell.
You should now restore power to your doorbell.
13. Test your Doorbell Cam.
Now that your power is back on, you should eventually see a pulsing green bell-shaped light on the front of your Doorbell Cam.
Press the large circular button on the front of the device - if everything is wired correctly, you should hear your interior doorbell chime.
14. Allow your Doorbell Cam to charge for 30 minutes.
Your Doorbell Cam has an internal battery that is needed to complete setup and stream video. To ensure that the battery is sufficiently charged, please leave your Doorbell Cam connected to power for 30 minutes before continuing to the next step.
15. Remove your Doorbell Cam from the wall and place it directly next to your Wi-Fi router.
Now that you’ve powered on the Doorbell Cam and confirmed it is wired correctly, the final step is to set it up using the August app.
To ensure that Wi-Fi setup goes as smoothly as possible, remove the Doorbell Cam from the wedge by pulling up and out from the bottom, then place the Doorbell Cam directly next to your Wi-Fi router.
The internal battery will keep the Doorbell Cam powered on while you install the August app and complete the in-app setup steps.
16. Use the August app to complete setup.
To set up your Doorbell Cam, select “Set Up a Doorbell Cam” (iOS) or "Set up a new Device" (Android) from the main menu of the August app and follow the instructions.
17. When the Doorbell Cam powers off during setup, re-mount it to the wall.
During setup in the August app the Doorbell Cam will download and update and then power off. To complete setup, re-mount your Doorbell Cam onto the wedge and wait for it to come back online.
18. Secure Your Doorbell Cam.
Once you’ve successfully set up the Doorbell Cam with the August app, and have tried a few calls and are confident that your performance and connection speed is good, it’s time to secure the Doorbell Cam.
To do this, insert the included hex wrench into the small hole on the bottom of the Doorbell Cam. Carefully and gently turn to your left two or three full revolutions to tighten (note that this is the opposite direction of how you’d tighten a normal screw). It is normal to not feel resistance or a stopping point when turning.
Also installing a Smart Keypad? Get started here:
Note on software
The software/firmware in August Doorbell Cam may contain third party software (including open source software). Open source software is subject to its own applicable license terms. Copyright notices and applicable open source terms can be found here. Copyrights to the third party and open source software are held by the respective copyright holders indicated therein.